[ OUTCOME ]
Define the outcome
What outcome are we trying to create?
[ SPECIALIZED ]
AI Operating Model Design
Most organizations are asking the wrong AI question. They’re asking “how do we add AI” when the real question is “what should our operating model look like in an AI-native world.” I design that operating model.
What it decides
What gets automated, what stays human, where AI creates advantage and where it creates risk.
Where AI creates advantage
The work where AI is actual leverage, not decoration.
What stays human
Humans stay in control of the loop, but not as a redundant step that adds friction. Where a person adds judgment, they stay. Where they only add delay, the design changes.
Where AI creates risk
Where AI introduces unnecessary risk or complexity, and should not go.
1,039Merged PRs in 90 days from a 3.25-person team, about 8× the conventional benchmark.
~$1MAnnual technology run rate producing the output of a conventionally staffed $20M–$30M program.
[ PROCESS ]
Understand the process
Is the underlying process understood?
[ DESIGN ]
Design the model
Deterministic or probabilistic. Automated or human.
[ GOVERN ]
Govern it
Who owns it, who maintains it, who can change it.
Who it’s for
- Organizations with AI already deployed that need a governance layer
- Organizations planning a significant AI investment
- PE portfolios standardizing AI operations across companies
What the model includes
- Roles and responsibilities in an AI-augmented team
- Governance: who owns the AI, who maintains it, who can change it
- How AI decisions are evaluated, and overridden
- What stays human, and why
Built for your industry, your workflows, and your risk tolerance.
FAQ
Is this a strategy document or a working model?
A working model. It defines how AI operates in the business day to day: roles, decisions, governance and oversight, not just where AI could go.
Can it start on its own?
Yes, or it can follow The Intervention when the diagnostic shows the operating model is the constraint.
How is it priced?
Every engagement is fixed scope and quoted after a 30-minute conversation.